Retailers feel there are too many channels to effectively sell through
Online shopping has never been more convenient for consumers, who have access to a plethora of channels through which to engage with their favourite brands.
However, this same variety is confounding retailers, with 47% saying there are simply too many channels for them to effectively deliver the best sales experience.
This is according to Wunderman Thompson Commerce & Technology’s “Brands don’t fail... eRetail!” report, which found nearly all (94%) retail...