banking Archives - Marketing Tech News https://www.marketingtechnews.net/news/tag/banking/ Digital Marketing News: customer experience, social, mobile marketing Tue, 13 Jun 2023 08:56:20 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png banking Archives - Marketing Tech News https://www.marketingtechnews.net/news/tag/banking/ 32 32 Banks admit to losing 20% of their customers due to poor customer experience https://www.marketingtechnews.net/news/2023/jun/13/banks-admit-to-losing-20-of-their-customers-due-to-poor-customer-experience/ https://www.marketingtechnews.net/news/2023/jun/13/banks-admit-to-losing-20-of-their-customers-due-to-poor-customer-experience/#respond Tue, 13 Jun 2023 08:56:18 +0000 https://www.marketingtechnews.net/?p=108950 Global banks are losing one in five (20%) of their customers due to poor customer experience, having overlooked what truly matters, according to new research by 10x Banking. The landmark study commissioned by 10x, the transformational cloud-native SaaS core bank operating system founded by former Barclays CEO Antony Jenkins, revealed that banks in key markets... Read more »

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