James Frampton, Author at Marketing Tech News https://www.marketingtechnews.net Digital Marketing News: customer experience, social, mobile marketing Thu, 24 Jun 2021 09:00:25 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png James Frampton, Author at Marketing Tech News https://www.marketingtechnews.net 32 32 It’s time we finally let marketing, sales and service work together https://www.marketingtechnews.net/news/2021/jun/24/its-time-we-finally-let-marketing-sales-and-service-work-together/ https://www.marketingtechnews.net/news/2021/jun/24/its-time-we-finally-let-marketing-sales-and-service-work-together/#respond Thu, 24 Jun 2021 08:59:00 +0000 http://marketingtechnews.net/?p=107114 It’s time we address the elephant in the room and finally let marketing, sales, and service work together. The industry has been talking about customer experience (CX) for over three decades, yet, and I’m sorry to report this, most of these teams are still working in silos, failing to share customer data in insights with... Read more »

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