CRM Archives - Marketing Tech News https://www.marketingtechnews.net/categories/crm/ Digital Marketing News: customer experience, social, mobile marketing Wed, 08 Mar 2023 09:33:35 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png CRM Archives - Marketing Tech News https://www.marketingtechnews.net/categories/crm/ 32 32 HubSpot CRM introduces AI-powered tools to boost productivity https://www.marketingtechnews.net/news/2023/mar/08/hubspot-crm-introduces-ai-powered-tools-to-boost-productivity/ https://www.marketingtechnews.net/news/2023/mar/08/hubspot-crm-introduces-ai-powered-tools-to-boost-productivity/#respond Wed, 08 Mar 2023 09:33:26 +0000 https://www.marketingtechnews.net/?p=108743 HubSpot, the customer relationship management (CRM) platform for scaling companies, today announced the launch of two new tools powered by artificial intelligence (AI) – content assistant and ChatSpot.ai – to help its customers save time while creating better connections with their audiences. The introduction of content assistant and ChatSpot.ai builds on HubSpot’s earlier investments in AI including conversation intelligence,... Read more »

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ClickUp and HubSpot form strategic partnership https://www.marketingtechnews.net/news/2022/nov/21/clickup-and-hubspot-form-strategic-partnership/ https://www.marketingtechnews.net/news/2022/nov/21/clickup-and-hubspot-form-strategic-partnership/#respond Mon, 21 Nov 2022 11:33:05 +0000 https://www.marketingtechnews.net/?p=108531 ClickUp, a productivity platform that brings work together in one place, and HubSpot, a customer relationship management (CRM) platform for scaling companies, have teamed up to help customers create more efficient workflows and better collaborate across teams. By bringing together ClickUp’s and HubSpot’s powerful capabilities, stakeholders throughout the customer lifecycle benefit from increased productivity and... Read more »

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Outsystems enables Sodexo Engage to better deliver customer rewards https://www.marketingtechnews.net/news/2022/aug/22/outsystems-enables-sodexo-engage-to-better-deliver-customer-rewards/ https://www.marketingtechnews.net/news/2022/aug/22/outsystems-enables-sodexo-engage-to-better-deliver-customer-rewards/#respond Mon, 22 Aug 2022 08:23:35 +0000 https://www.marketingtechnews.net/?p=108331 OutSystems, a specialist in high-performance application development, has revealed that Sodexo Engage has deployed its platform to deliver a robust and secure, fully managed service for its public sector customers, in just 12 weeks. The future-proof platform allows public sector customers of Sodexo Engage to offer both eVouchers and Bulk Voucher Cheques to their employees via desktop... Read more »

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monday.com launches monday sales CRM https://www.marketingtechnews.net/news/2022/aug/03/monday-com-launches-monday-sales-crm/ https://www.marketingtechnews.net/news/2022/aug/03/monday-com-launches-monday-sales-crm/#respond Wed, 03 Aug 2022 09:55:33 +0000 https://www.marketingtechnews.net/?p=108299 monday.com, a work operating system (Work OS) where organisations of any size can create the tools and processes they need to manage every aspect of their work, has introduced monday sales CRM. The solution is described as a fast, intuitive and fully customisable customer relationship management (CRM) system built to unify all customer processes under... Read more »

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How Cortech Developments improved customer journeys by taking its CRM to the cloud https://www.marketingtechnews.net/news/2021/dec/08/how-cortech-developments-improved-customer-journeys-by-taking-its-crm-to-the-cloud/ https://www.marketingtechnews.net/news/2021/dec/08/how-cortech-developments-improved-customer-journeys-by-taking-its-crm-to-the-cloud/#respond Wed, 08 Dec 2021 19:53:00 +0000 https://marketingtechnews.net/?p=107728 Established in 1992, Cortech Developments is a privately owned, premier provider of software integration solutions for smarter building, fire, and security systems. The company offers software development and management systems across the globe, working with building owners, consultants, integrators, and manufacturers to maximise safety and efficiency. The problem: Cortech Developments has been integrating systems for... Read more »

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It’s time we finally let marketing, sales and service work together https://www.marketingtechnews.net/news/2021/jun/24/its-time-we-finally-let-marketing-sales-and-service-work-together/ https://www.marketingtechnews.net/news/2021/jun/24/its-time-we-finally-let-marketing-sales-and-service-work-together/#respond Thu, 24 Jun 2021 08:59:00 +0000 http://marketingtechnews.net/?p=107114 It’s time we address the elephant in the room and finally let marketing, sales, and service work together. The industry has been talking about customer experience (CX) for over three decades, yet, and I’m sorry to report this, most of these teams are still working in silos, failing to share customer data in insights with... Read more »

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Digital marketers among most in demand freelancers https://www.marketingtechnews.net/news/2021/jun/01/digital-marketers-among-most-in-demand-freelancers/ https://www.marketingtechnews.net/news/2021/jun/01/digital-marketers-among-most-in-demand-freelancers/#comments Tue, 01 Jun 2021 02:51:00 +0000 http://marketingtechnews.net/?p=107027 Technology, digital marketing and design workers have been the freelancers most in demand in the past 12 months. This is according to a study by online jobs marketplace PeoplePerHour, which analysed data from 15,000 freelancers in the timeframe. Results showed that the most in demand freelancing jobs are in technology, digital marketing, and design with an... Read more »

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The CMO guide to finding allies in the C-suite https://www.marketingtechnews.net/news/2021/apr/07/the-cmo-guide-to-finding-allies-in-the-c-suite/ https://www.marketingtechnews.net/news/2021/apr/07/the-cmo-guide-to-finding-allies-in-the-c-suite/#comments Wed, 07 Apr 2021 08:11:23 +0000 http://marketingtechnews.net/?p=106885 There’s a lot of optimism in the air about the pandemic coming to an end, thanks to increasingly widespread vaccine deployment. People hope to resume normal lives at home and at work. But marketing executives already suspect there’s no going back to the way things were in 2019. Many CMOs saw huge budget cuts in... Read more »

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Forget headless: Why agile CMS delivers the goods for marketing teams https://www.marketingtechnews.net/news/2021/mar/09/forget-headless-commerce-why-agile-cms-delivers-the-goods-for-marketing-teams/ https://www.marketingtechnews.net/news/2021/mar/09/forget-headless-commerce-why-agile-cms-delivers-the-goods-for-marketing-teams/#comments Tue, 09 Mar 2021 12:39:00 +0000 http://marketingtechnews.net/?p=106814 Brands are trying to keep pace with new technologies and trends and even the terms that are adopted to describe them. ‘Agile CMS’ has recently been coined by Forrester, and it sounds great, but what does it mean in practice? Disparate content systems rife with duplications and impossible to search cause delays and difficulties in... Read more »

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The business case for a strong CMO-CIO partnership: A guide https://www.marketingtechnews.net/news/2021/feb/04/the-business-case-for-a-strong-cmo-cio-partnership-a-guide/ https://www.marketingtechnews.net/news/2021/feb/04/the-business-case-for-a-strong-cmo-cio-partnership-a-guide/#comments Thu, 04 Feb 2021 14:26:25 +0000 http://marketingtechnews.net/?p=106706 Digital transformation has been a trending topic in the business world for several years, but out of necessity, efforts to upgrade digital capabilities accelerated sharply in 2020. With social distancing measures in place, millions of office workers tackling their workload from home, and consumers and business buyers researching products and making purchases online, companies had... Read more »

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